Frequently Asked Questions
Find clear answers below or contact us for personalized guidance.
How big are live small groups?
Groups are typically 6–12 learners, depending on subject and activity type. We keep discussions lively while ensuring every kid has a voice.
Do you offer 1:1 tutoring?
Yes. Families can choose targeted 1:1 sessions for specific needs such as Algebra readiness or writing feedback. See 1:1 items in the catalog.
What grades do you support?
We focus on Grades 3–8 and tailor models and routines to developmental readiness.
How do schedules work?
Live cohorts meet at consistent times each week. On-demand + coach tracks include flexible practice plus optional weekly check-ins.
What if we miss a session?
We share session notes and practice prompts. Some groups offer a catch-up slot when space allows. Contact support to explore options.
Do you guarantee grade improvements?
No. We avoid unrealistic promises. We focus on supportive coaching, steady habits, and transparent feedback that tends to improve readiness.
How much do courses cost?
Prices vary by format and duration. Each catalog card shows clear pricing without hidden fees.
What is your refund policy?
We review refund requests fairly, considering unused sessions and coach time. See Terms for details.
Is CognitoNest accessible?
We aim to support diverse learners. Tell us about preferences (captions, pacing, visuals), and we’ll adapt wherever feasible.